1.- IDENTIFICATION AND COMPANY NAME OF THE OFFERING COMPANY.
Finca Can Gelat
Finca Can Gelat S.L. , with registered office at Poligono 17, Parcela 1,07316 Moscari (Balearic Islands) with CIF B16557589, provides its electronic sales services over the Internet through its website www.cangelat.com
Your contact address is the e-mail info@cangelat.com
Their contact telephone number is 0031 633321964
The domicile for the purposes of claims will correspond to the one indicated as the company's registered office.
These General Contracting Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between Finca Can Gelat S.L. and the user or client for the contracting made through the forms that Finca Can Gelat S.L. puts at your disposal on its website / online store www.cangelat.com
The contracting through the website / online store of Finca Can Gelat S.L. will imply the acceptance, by the client or user of the same, as well as those of use established for the user's navigation through the pages owned by Finca Can Gelat S.L. These conditions will be applicable without prejudice to the application of the legal regulations on the matter that are applicable to each case.
These General Conditions are subject to the provisions of Law 34/2002, of July 11, on General Contracting Conditions, to Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone Contracting or Electronics with general conditions, Organic Law 1581/2012, on the Protection of Personal Data, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 3/2014 on Services of the Company of the Information and Electronic Commerce.
Finca Can Gelat S.L. reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through its website / online store, by any form admissible by law and will be binding during the time they are published on the web and until they are validly modified by subsequent ones. However, Finca Can Gelat S.L. reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing itself in a timely and appropriate manner.
2.- CONDITIONS OF USE
The use of the page grants the use of the user and implies the acceptance of the conditions of the general conditions, privacy policy and conditions of use, if the user is not satisfied, he will refrain from using the page. The User is obliged and agrees to use the page and the contents in accordance with current legislation, the general conditions and any other notice contained on this page, as well as the generally accepted rules of coexistence, morals and good customs. The User undertakes and undertakes not to transmit, disseminate or make available to third parties any content on the Page, such as information, texts, data, content, messages, graphics, drawings, sound and / or image files, photographs, recordings, software, logos, brands, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which you have access as User of the Page, without this list being limiting.
The user, once registered as such on the website / online store, an essential fact to purchase the products offered through them, has a personal area, identified as "My Account", in it, you can access the link " See or modify your data ”and in this way, identify and rectify possible errors made when entering data.
When the client places an order, they will receive an e-mail with the web order request at the email address they have indicated, where all the products they wish to purchase are listed, the indication of the purchase prices and a link from of which, you can consult the present contracting conditions. Once the order request is made, it will be processed and the customer will receive a second confirmation email with the information regarding the person in charge of the order. If any situation arises related to the stock, variation of delivery time, we will contact the user or client by phone or email.
In the event that the information provided does not correspond to the characteristics of the product or service, the customer will have the right to cancel their purchase at no cost on their part as long as they meet the conditions indicated in point 9. Return policies.
The order confirmation may be printed by the user as proof of purchase, but will in no case be valid as an invoice.
The order will be accompanied by the invoice at the time of delivery at home.
All documentation provided to the client will be formalized in English.
3.- INTELLECTUAL PROPERTY
All trademarks, trade names or distinctive signs of any kind that appear on the Page are the property of Finca Can Gelat S.L. or, where appropriate, third parties who have authorized its use, without it being understood that the use or access to the Portal and / or the contents gives the user any right over the aforementioned brands, trade names and / or distinctive signs, and without being understood to be assigned to the user, none of the exploitation rights that exist or may exist on said content. And it does not understand transferred or its use is authorized, in any case, to the users of the Page unless said rights are obtained in writing from the legitimate owner of the same.
4.- PRODUCT OFFER AND PRICE REFERENCE.
In compliance with current regulations Finca Can Gelat S.L. offers in each of the sections, depending on the type of product in question, information on all the items for sale, descriptions, prices and approximate shipping time of the same. However, Finca Can Gelat S.L. reserves the right to withdraw, replace or change the products it offers to its customers through its website / online store, by simply changing its content. In this way, the products offered at all times will be governed by the General Conditions in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
5.- INDICATION OF THE NAMES AND PRICES OF THE PRODUCTS.
The prices indicated on the screen are shown in euros and include VAT and any other tax that may be applicable and will be in force at all times, except for typographical errors, both in the price and in the description of the product(s).
6.- SHIPPING COSTS AND DELIVERY TYPES
Products whose price is equal to or greater than € 50 include shipping costs to the island of Mallorca in street or home delivery mode.
Finca Can Gelat S.L., has the following shipping rates applicable to the following areas:
Balearics:
Free shipping from 6 bottles and minimum €50,-
Minimum order 6 bottles.
Europe:
Free shipping from 12 bottles and minimum € 100,-
Shipping from 6-12 bottles and under € 100,-, shipping costs €15,-
Outside Europe: Consult on the phone: 0031633321964
Finca Can Gelat S.L. reserves the right to charge shipping costs for items whose volume or weight requires a specific calculation, in which case the customer or user will be previously informed by phone or email, failing that.
7.- PAYMENT METHODS.
Finca Can Gelat S.L. proposes various means of payment so that you can choose the one that suits you best or best suits your needs:
If you make the payment, the payment on your card will be made at the time of purchase, that is, at the time of processing the order. In the event that our virtual POS reports the denial of the payment, the order will be automatically canceled, informing the customer of the cancellation online.
8.- AVAILABILITY AND SHIPPING TIMES.
We try to put all our efforts to get your order in the shortest possible time. Here's a guide to our estimated shipping times.
Balearics
-Shipping time is 3-5 days.
-Mallorca: In urban areas we usually deliver in 24/48 hours.
Europe
- Shipping time is 5-10 days
Saturdays, Sundays and national, regional and local holidays are not included in the shipping time.
The delivery time will correspond to the item whose delivery time is longer. Possible delays that may take place will be communicated by Finca Can Gelat S.L. via email or phone.
The availability of the products offered by Finca Can Gelat S.L. through its web pages may vary depending on customer demand. Despite the fact that the product requested at Finca Can Gelat S.L. by the customer could be out of stock at that time. In such case, Finca Can Gelat S.L. will send an e-mail to the client with all the information regarding stock and delivery times that Finca Can Gelat S.L. can put at your disposal.
Keep in mind that in rural areas far from urban centers it is not possible to guarantee delivery in the indicated times, even if the item is marked as "In Stock".
9.- RETURN POLICY:
The User has a period of 15 calendar days from receipt of the products to request their return, by sending an email to info@cangelat.com, and specifying as subject "Request for return". The User must state the order number and the products that he wants to return.
The User must return the product units in perfect condition (not damaged, dirty or opened by the User), properly protected and, ideally, in their original packaging. After verification by Finca Can Gelat of the good condition of the products, the amount corresponding to the returned units will be reimbursed within a maximum period of 10 calendar days using the same means of payment that the User used for the initial purchase. This guarantee does not extend to the transport costs of the return, which will be borne by the User.
Finca Can Gelat S.L. will not be responsible for returns on products handled by the client, or those merchandise that are returned incomplete both in their main elements and accessories. The right of withdrawal will not proceed outside the indicated period or on products subject to fluctuations in a market not controlled by Finca Can Gelat S.L., nor on perishable objects, objects that can be easily reproduced immediately, such as merchandise or orders that can be considered due to their special characteristics as requested by the client.
For any questions about the correct delivery of the products to Finca Can Gelat S.L. , check with us at 0031633321964.
Finca Can Gelat S.L. reserves the right to withhold compensation in the form of a reduction in the reimbursement price in exchange for merchandise whose value is decreased in reference to its market value.
A copy of the invoice of the order placed must be attached with the article.
Attention: No merchandise will be accepted with postage due.
10.-GUARANTEE:
The products marketed through this website have the guarantees offered by their producers.
11.-DATA PROTECTION
Finca Can Gelat S.L. guarantees the privacy of the personal data provided, according to the RGPD. Visiting this website does not imply that the user is obliged to provide any information about himself, however during the visit it is possible that they request personal data through forms.
You can consult all the information related to your privacy as well as data protection here
12.-APPLICABLE LEGISLATION AND JURISDICTION
The relationship between the user and Finca Can Gelat S.L. will be governed by current regulations and applicable in the Spanish territory, being competent to decide on any controversy that may arise between the user and Finca Can Gelat S.L. the jurisdictional bodies of the territory in which it has its domicile Finca Can Gelat S.L.